Warranty
EVASOTA Product Warranty
Warranty obligations are fulfilled in accordance with the provisions of the Law of Ukraine “On Consumer Protection” and the manufacturer’s warranty terms.
The warranty terms and warranty period form the basis for warranty service and for the full or partial replacement of a set.
The warranty is valid from the date of sale of the set.
All car mat sets
The warranty applies to all car mat sets purchased from the EVASOTA online store.
From the date of sale
The warranty period begins on the date of sale specified in the documents provided with the order.
Warranty card
A warranty card must be provided for a warranty claim to be reviewed.
Full or partial replacement of the set
- 01
The car mats have mechanical damage identified upon receipt.
- 02
The edging, hook-and-loop fastener, or other fastening elements are damaged.
- 03
The original fastening points are installed in incorrect positions.
- 04
The received set differs from the ordered set, for example, in the colour of the car mats or edging.
Cases in which warranty coverage ends
- 01
The car mats have already been used.
- 02
The damage was caused by improper storage or use, including punctures made by sharp objects, footwear, or heels.
- 03
The fasteners were modified, moved, or damaged by the customer after the set was received.
- 04
The car mats were used at temperatures below −50 °C or above +50 °C.
How to make a warranty claim
If a warranty case arises, contact the EVASOTA online store and provide your warranty card.
All relations between the store and the customer are governed by the laws of Ukraine.